Each programme is structured to address the needs of the following levels within your organisation:

Managing directors / directors
Management Team
Staff 

The publicly run programmes are held regularly at different locations within the UK.

The MD and Director’s programme Attendees Managing Director, Directors or Director designate (and Managers).   Summary The one-day programme is practical and involves exercises that challenge attendees to look at Strategic and Operational issues.   Strategic issues   Basic Business Principle Keep it simple Don't forget the customer Sell the benefits   The Strategic Agenda Sustainable business Growth dilemmas Company objectives Corporate strategy Customer/supplier partnerships   Market Understanding Market/customer profile Your position Opportunities External forces   Your Offering Competitive advantage Offer sustainability Development of pipeline   The On-In Challenge The right balance to create value   Operational issues   Organisational Structure Hierarchy v matrix Decision making structure Staff development Succession planning Alignment of staff to business interests   Change Management Resistance v buy-in   Performance Reporting The Management pack Divisional reporting Don't kill the messenger   Operational and Capital Projects Management and reporting     Exit stategy   Attendees Owner Managers.   Summary This half-day programme focuses on exit strategy that leads to good business disciplines and helps balance the immediate, short and longer-term goals.    The Audit What's good about you? How valuable could your business be?   Exit Strategy The story Ownership issues Normalisation Earn-outs The On-In balance Target buyers

The Managers’ programme Attendees Managers (and team leaders).   Summary This one-day programme focuses on the role of management, teams and communication. It includes exercises designed to make attendees think about how they and their colleagues communicate, play to their strengths and work as a team.  The second part of the programme allows attendees to choose between Team Effectiveness or Problem solving.   Management issues   Company Culture Leadership Management style You as a brand Don't kill the messenger Don't forget the customer   Basic Business Principle Keep it simple Don't forget the customer Sell the benefits   The Managers' Agenda The Managers job Operational issues   The On-In Challenge Getting the right balance to create value Time management The pareto principle     Team Effectiveness or  Problem Solving   Team Effectiveness People's individual attributes The team balance Playing to your strengths Lesson from brands   Effective Communication Communication hierarchy Email protocols Presentations Meetings Reporting.   Internal Customers Who is your internal customer?   Key Attributes From Experience Identify skills not currently utilised    OR   Problem Solving Techniques for: Prioritising problems Describing the nature of the problem Defining and agreeing the cause Developing solution action plans Implementing and monitoring solutions

The Team Leaders’ and staff programme Attendees Team leaders and staff.   Summary This one-day programme focuses on Team dynamics and the importance of effective communication.  The second part of the programme allows attendees to choose between Basic Accounting or Problem solving.     Team dynamics   Effective Communication Communication hierarchy Email protocols, Presentations Meetings Reporting.   Internal Customers Who is your internal customer?   The Goodwill Tank Monitoring intangibles   Key Attributes From Experience Identify skills not currently utilised   Basic Accounting or Problem Solving   Basic Accounting Understanding the principles Reading the P & L and Balance Sheet Understanding Margins   OR   Problem Solving Techniques for: Prioritising problems Describing the nature of the problem Defining and agreeing the cause Developing solution action plans Implementing and monitoring solutions.